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10470.202240
General
Week 1: Windows OS
Week 2: Managing and Troubleshooting Access to Resources
Week 3: Week 2: Managing and Troubleshooting Access to Resources
Week 4: Configuring and Troubleshooting Hardware Devices and Drivers
Week 5: Configuring and Troubleshooting Hardware Devices and Drivers
Week 6: Configuring and Troubleshooting The Desktop & User Environment
Week 7: Mid - Semester Exam
Week 8: Mid Semester Break
Week 9: Recovering Operating System From Failure
Week 10: Recovering Operating System From Failure
Week 11: Application Software and Utility Software
Week 12: Training Needs Analysis
Week 13: Helpdesk Basics
Week 14: Hardware/Software Purchasing
Week 15
Week 16: Study Break
Week 17: Final Examination Week
Week 18: Final Examination Week
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10470.202240
Summary
2022 Semester 2 System Support (CIN-514-0)
Teacher:
Ronil Chand